T&Cs / Delivery

Product Disclaimer
Most of our products contain lanolin and/or wool, please refer to the individual items for full product details.

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times
United Kingdom: 2-4 business days
North America: 5-7 business days
Europe: 3-5 business days
Australia, New Zealand and Oceania: 5-7 business days

I’ll do my best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Customer Accounts
By creating an account, you agree to Little Beau Sheep holding your address and contact details. This information will only be used for the purposes of Little Beau Sheep and will not be passed on to third parties.

Returns & exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery

I don’t accept cancellations
But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
* Custom or personalised orders
* Intimate items (for health/hygiene reasons)
* Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Download the detailed Terms and Conditions here.